In order to improve the functionality and user experience, ensure the REALITi application is regularly updated.
At regular intervals, you will receive a message inviting you to update. In addition, you will receive an email from us at each major update.
To update, the iPads need to be connected to the internet.
Options for connecting iPads to the Internet
- Use a mobile phone personal hotspot
- Connect the iPads to a wifi which has internet
- Connect an Ethernet Cable to the blue RJ45 port of the supplied WiFi Router
Once connected to the Internet
- Open the Apple Store App on the iPad and search for REALITi
- If an update is available, tap on 'Update'
- After the update, quit the App Store and open the REALITi360 application
- If you have changed wifi networks, ensure that you forget the network you have used to update and switch back to the default network.
- Perform this operation for all iPads in your REALITi system