Updating REALITi - New! - August 2022

In order to improve the functionality and user experience, ensure the REALITi application is regularly updated.
At regular intervals, you will receive a message inviting you to update. In addition, you will receive an email from us at each major update.

Ensure you do each of these 3 steps every time you update:

1. Connect all of the iPads to the internet

2. On all of the iPads, update REALITi from the App Store 

3. On the Monitor iPad only:

- Tap on Request Update from iSimulate

- Then close REALITi to ensure it restarts.

1. Options for connecting iPads to the Internet

• Use a mobile phone personal hotspot - this is the preferred option as it is usually the quickest and most reliable
• Connect the iPads to a wifi which has internet - using wifi in a home or similar is the preferred method
• Connect an Ethernet Cable to the blue RJ45 port of the supplied WiFi Router - although this is an option, you many encounter issues with firewalls in some institutions.

2. Update REALITi from the App Store 

• Open App Store on the iPad and search for iSimulate.
• Tap on the REALITi icon to show the application (do not tap on Open)
  
• If an update is available, tap on 'Update'
• After the update, quit the App Store and open the REALITi360 application

3. On the Monitor iPad only, tap on Request Update from iSimulate 
Note: please ensure the Monitor iPad is still connected to the internet while this step is done

• On the Monitor iPad only, tap on the REALITi Version number on the home screen
  
  
  
  
  
• Then tap on the Request Update button
  
  
  
  
  
• Now Exit this screen
• And then close REALITi by swiping up from the bottom of the screen
  
  
  
  This will ensure that you have all of the latest updates from iSimulate

Don't forget!

• If you have changed wifi networks, ensure that you forget the network you have used to update and switch back to the default network.
• Perform this operation for all iPads in your REALITi system